Flag of Finland

Finland (FIN)

Region: Europe
GovTech Data Year: 2022
A
GovTech Maturity Index
Very High
GovTech Maturity Index (GTMI)
A
Very High
The simple average of the normalized scores of four components for the country.
Core Government Systems Index (17 indicators) captures the key aspects of a whole-of-government approach.
0.81
Public Service Delivery Index (9 indicators) presents the state of online portals, e-filing services, e-payment capabilities and more.
0.72
Digital Citizen Engagement Index (6 indicators) measures aspects of public participation platforms, citizen feedback, and open gov/data portals.
0.99
GovTech Enablers Index (16 indicators) captures strategy, institutions, and regulations, as well as digital skills and innovation programs.
0.80

Core Government Systems

KeyIndicatorSolution Details
I-1Is there a shared cloud platform available for all government entities?Yes (platform in use)
I-1.1Name of the Government Cloud platformVaka Cloud
I-1.2Cloud platform / strategy URLhttps://valtori.fi/en/operation-and-communication-services
I-1.3Government Cloud was launched / will be launched in (year)2013
I-1.4Type of cloud platform establishedHybrid
I-1.5Official name of the entity operating the Government Cloud platformGovernment ICT Centre Valtori
I-1.6Government Cloud data hosting policy?No policy / Unknown
I-1.6.1If there is a cloud hosting policy > Supporting document (report / URL)-
I-1.7Cloud services providedXaaS
I-1.8Is there one shared Government Cloud platform or several?Several cloud platforms (Central/Local levels)
I-1.9Monitoring & publishing of cloud usage, security, savings, etc.?No
I-1.9.1If Yes > Supporting document (report / URL)-
I-2Is there a government enterprise architecture framework?No
I-2.1Name of the GEA framework-
I-2.2GEA framework / draft URL-
I-2.3GEA was introduced / will be introduced in (year)-
I-2.4GEA operational statusUnknown
I-2.5GEA scope > Is there a shared GEA?Unknown
I-2.6Which entity is maintaining/extending GEA?Unknown
I-2.7Which entity is monitoring compliance with GEA?Unknown
I-2.8Monitoring & publishing of GEA usage, compliance, benefits, etc.?No
I-2.8.1If Yes > Supporting document (report / URL)-
I-3Is there a government interoperability framework?Yes
I-3.1Title of the GIF reportInformation management map of public administration
I-3.2GIF report / draft URLhttps://www.exploreadministration.fi/information-management-map-of-public-administration/
I-3.3GIF was introduced / will be introduced in (year)2022
I-3.4GIF operational statusPartially used
I-3.5GIF scope > Is there a shared GIF?Shared Central+Local (WoG)
I-3.6Is there a data quality framework?No
I-3.7Is there a system to monitor the 'uptime' of government information systems?No
I-3.8Is there guidance for replacing legacy government information systems?No
I-3.9Monitoring & publishing of GIF usage, compliance, benefits?No
I-3.9.1If Yes > Supporting document (report / URL)-
I-4Is there a government service bus platform?Yes (platform in use)
I-4.1Name of the Government Service Bus platformPalveluväylä (X-road)
I-4.2GSB platform URLhttps://dvv.fi/en/data-exchange-layer
I-4.3GSB platform was launched / will be launched in (year)2015
I-4.4GSB operational statusPartially used
I-4.5GSB scope > Is there a shared GSB platform?Shared Central+Local (WoG)
I-4.6Monitoring & publishing of GSB usage, security, savings?Yes (public published)
I-4.6.1If Yes > Supporting document (report / URL)https://palveluhallinta.suomi.fi/en
I-5Is there an operational FMIS in place to support core PFM functions?Yes (in use)
I-5.1Official name of Finance Ministry / Department operating FMISMinistry of Finance (In official languages: 'Valtiovarainministeriö' in Finnish; 'Finansministeriet' in Swedish)
I-5.2Finance Ministry / Department home page URLhttps://vm.fi/en/frontpage
I-5.3Name of the FMIS platformKIEKU - Government Financial and HR Administration System
I-5.4FMIS platform URLhttps://www.palkeet.fi/en/developing-together/kieku.html
I-5.5FMIS was launched / will be launched in (year)2016
I-5.6FMIS functional capabilitiesT + Budget (preparation)
I-5.7Scope of FMIS (coverage of budgets)Central gov
I-5.8Type of FMIS softwareCommercial/COTS Software
I-5.9Name of FMIS software package: If custom software > Please enter LDSW (Locally Developed Software) If commercial package > Please enter the name of Commercial-off-the-shelf (COTS) package If hybrid > Please enter LDSW + COTS package nameSAP + Logica
I-5.10Is there a unified budget classification/chart of accounts?Yes (Central government only)
I-5.11Does FMIS capture expenses linked to the SDGs and other strategic goals?No
I-5.12Does FMIS capture non-financial data (KPIs) on programs/projects?No
I-5.13Does FMIS exchange data with other systems?Yes (via separate interfaces)
I-5.14Governance of FMIS operations (compliance, security, audit trails, etc.)?Yes (internal not published)
I-5.14.1If Yes > Supporting document (report / URL)Classified information
I-6Is there a TSA supported by FMIS to automate payments and bank reconciliation?Yes (in use)
I-6.1Treasury home page URLhttp://www.treasuryfinland.fi/
I-6.2Treasury was established / will be established in (year)1876
I-6.3TSA regulation / introduction website URLhttps://finlex.fi/fi/laki/ajantasa/1988/19880423
I-6.4TSA was launched / will be launched in (year)1990
I-6.5Scope of TSA operationsExtensively used by all MDAs
I-6.6Type of electronic payment systems in placeFPS / ACH (Fast Payment System / Automated Clearinghouse System)
I-6.7Is there a TSA interface linking FMIS with the Central Bank systems?Yes (in use)
I-6.8Governance of TSA operations (compliance, security, audit trails, etc.)?No
I-6.8.1If Yes > Supporting document (report / URL)-
I-7Is there a Tax Management Information System in place?Yes (in use)
I-7.1Tax Administration home page URLhttps://www.vero.fi/
I-7.2Tax Administration was established / will be established in (year)1809
I-7.3Name of the TMIS platformMy Tax
I-7.4TMIS platform URLhttps://vero.fi/en/e-file/mytax/
I-7.5TMIS was launched / will be launched in (year)2014
I-7.6Type of TMIS softwareCommercial/COTS Software
I-7.7Does TMIS exchange data with other systems?Yes (via separate interfaces)
I-7.8Governance of TMIS operations (compliance, security, audit trails, etc.)?Yes (public published)
I-7.8.1If Yes > Supporting document (report / URL)https://www.vero.fi/en/About-us/finnish-tax-administration/data-security-and-information-access/data-security-and-the-processing-of-personal-data/
I-8Is there a Customs Management Information System in place?Yes (in use)
I-8.1Customs Administration home page URLhttps://tulli.fi/etusivu
I-8.2Customs Administration was established / will be established in (year)1812
I-8.3Name of the CMISUTU - New Integrated Clearance System
I-8.4CMIS platform URLhttps://tulli.fi/en/-/finnish-customs-on-the-crest-of-the-digital-wave-towards-renewals
I-8.5CMIS was launched / will be launched in (year)2018
I-8.6Type of CMIS softwareHybrid (Custom + COTS)
I-8.7Customs and Tax administrations merged?No
I-8.8Does CMIS exchange data with other systems?Yes (via separate interfaces) 2= Yes (via Government Service Bus)
I-8.9Governance of CMIS operations (compliance, security, audit trails, etc.)?Yes (public published)
I-8.9.1If Yes > Supporting document (report / URL)https://tulli.fi/en/about-e-services
I-9Is there a Human Resources Management Information System with self-service portal?Yes (in use)
I-9.1Name of the HRMIS platform (public sector)KIEKU - Human Resources Management
I-9.2HRMIS platform URLhttps://www.palkeet.fi/en/services/financial-services.html
I-9.3HRMIS was launched / will be launched in (year)2014
I-9.4Type of HRMIS softwareCommercial/COTS Software
I-9.5HRMIS topologyConnected
I-9.6Is there a HRMIS self-service portal for employees and managers?Yes (most of the services are online/digitized)
I-9.7Does HRMIS exchange data with other systems?Yes (via separate interfaces)
I-9.8Does HRMIS use national ID as primary or secondary identifier?Yes
I-9.9Governance of HRMIS operations (registers, security, audit trails, etc.)?Yes (internal
I-9.9.1If Yes > Supporting document (report / URL)Classified information
I-10Is there a Payroll System (MIS) linked with HRMIS?Yes (in use)
I-10.1Name of the Payroll System (public sector)KIEKU - Salaries
I-10.2Payroll System (MIS) URLhttps://www.palkeet.fi/en/services/financial-services.html
I-10.3Payroll System was launched / will be launched in (year)2014
I-10.4Type of Payroll System softwareCommercial/COTS Software
I-10.5Payroll System topologyConnected
I-10.6Governance of Payroll System operations (registers, security, audit trails, etc.)?Yes (internal
I-10.6.1If Yes > Supporting document (report / URL)Classified information
I-11Is there a Social Insurance system (non-health) providing pensions (including public sector) and other SI programs?Yes (in use)
I-11.1Official name of the main public entity operating SI / Pension program(s)Kela
I-11.2Main SI / Pension entity's home page URLhttps://www.kela.fi/
I-11.3Main SI / Pension entity was established / will be established in (year)1937
I-11.4Name of the primary SI / Pension system (MIS) solutionKansaneläke
I-11.5Primary SI / Pension MIS platform URLhttps://www.kela.fi/kansanelake
I-11.6Primary SI / Pension MIS was launched / will be launched in (year)1939
I-11.7Status of public sector SI / Pension MIS platformPrimary pension MIS is used for public employees as well
I-11.8Type of primary SI / Pension MIS platformCustom Software
I-11.9Is primary SI / Pension MIS exchanging data with other systems?Yes (via separate interfaces)
I-11.10Does the primary SI / Pension MIS use national ID as primary or secondary identifier?Yes
I-11.11Are all SI / Pension beneficiary records fully digitized?Fully digitized
I-11.12Share of all SI / Pension benefit payments deposited digitally to individual bank accounts of beneficiaries (percentage)1
I-11.13Are all active insured public employee records fully digitized?Fully digitized
I-11.13.1If Digitized > In what year was digitization introduced for the contribution records? (year)1958
I-11.14Can a contribution report and payment be submitted online?Yes
I-11.15Governance of SI / Pension MIS operations (registers, security, audit trails, etc.)?Yes (public published)
I-11.15.1If Yes > Supporting document (report / URL)https://www.kela.fi/web/en/legislation-and-administrative-guidelines
I-12Is there an e-Procurement portal?Yes (in use)
I-12.1Name of eProcurement PortalHILMA
I-12.2e-Procurement Portal URLhttps://www.hankintailmoitukset.fi/en/
I-12.3e-Procurement Portal was launched / will be launched in (year)2006
I-12.4e-Procurement Portal capabilitiesOnline Tendering + Contracts
I-12.5e-Procurement data published in line with OCDS?No
I-12.6Does eProcurement Portal exchange data with other systems?Yes (via separate interfaces)
I-12.7Any innovative approach in e-Procurement?-
I-12.8Governance of eProcurement operations (registers, security, audit trails, etc.)?Yes (public published)
I-12.8.1If Yes > Supporting document (report / URL)https://www.hankintailmoitukset.fi/en/info/privacypolicy
I-13Is there a Debt Management System (DMS) in place? (foreign and domestic debt)Yes (in use)
I-13.1Official name of Debt Management System (DMS) operatorState Treasury Finland
I-13.2DMS platform / operator home page URLhttp://www.treasuryfinland.fi/
I-13.3DMS platform was launched / will be launched in (year)2003
I-13.4Type of DMS softwareCommercial/COTS Software
I-13.5Abbreviation of DMS software solutionWSS
I-14Is there a Public Investment Management System (PIMS) in place?No
I-14.1Name of PIMS solution (information system)-
I-14.2PIMS platform URL-
I-14.3PIMS was launched / will be launched in (year)-
I-14.4Type of PIMS softwareUnknown
I-14.5PIMS functional capabilitiesUnknown
I-14.6Does PIMS exchange data with other systems?No
I-14.7Publishing of PIMS project database, results?No
I-14.7.1If Yes > Supporting document (report / URL)-
I-15Is there a government Open Source Software policy/action plan for public sector?No
I-15.1OSS policy URL-
I-15.2OSS policy was approved / will be approved in (year)-
I-15.3Is there an entity taking decisions on adopting/procuring an OSS solution?Unknown
I-15.4What is the level of adoption of OSS policy?Unknown
I-15.4.1If adopted > Supporting document (report / URL)-
I-16UN Telecommunication Infrastructure Index (TII)0.9127
I-17Does government have a national strategy on disruptive / innovative technologies?Yes
I-17.1Title of the latest Disruptive Technology (DT) strategy documentGovernment decision on technology policy on 31 March 2022 (VM2022/48) In Finnish ONLY
I-17.2DT strategy URLhttps://valtioneuvosto.fi/paatokset/paatos
I-17.3DT strategy was approved / will be approved in (year)2022
I-17.4DT strategy focus area(s) [please select all that apply]AI/ML, Blockchain/DLT, IoT, Other (Smart Cities, Robotics, Virtual Reality, 3D printers, etc.)
I-17.5Is there a ministry/department responsible for implementing the DT strategy?Yes
I-17.5.1If Yes > Official name (and URL) of the responsible entityhttps://vm.fi/teknologianeuvottelukunta
I-17.6Does the DT strategy have committed funding?No
I-17.7Publishing of use cases on DT applications?No

Public Service Delivery Index

KeyIndicatorSolution Details
I-18UN Online Service Index (OSI)0.9833
I-19Is there an online public service portal? (also called "One-Stop Shop" or similar)Yes (Transactional: Level 3 or 4)
I-19.1Online service (e-Service) portal URLhttps://www.suomi.fi/etusivu
I-19.2Are citizens / businesses involved in the design of e-Services (user-centric design)?Yes
I-19.3Universal accessibility (omnichannel access)?Yes
I-19.4Has the government released any mobile app for the citizens' access to public services?Yes
I-19.5Can residents start a business through online service portal?Yes
I-19.6Can individuals establish an e-residency through online service portal?No
I-19.7Publishing of online service delivery performance/user experience?Yes (public published)
I-19.7.1If Yes > Supporting document (report / URL)https://dreambroker.com/channel/m06sxbf0/ms6y4yts
I-20Is there a Tax online service portal?Yes (in use)
I-20.1Tax System service portal URLhttps://vero.fi/en/e-file/mytax/
I-20.2Available Tax online transactional servicesR + F + P + Other
I-20.3Electronic InvoicingFully implemented / mandatory
I-20.4Are citizens/businesses involved in the design of tax online services?Yes
I-20.5Universal accessibility (omnichannel access)?Yes
I-21Is e-Filing available for tax and/or customs declarations?Yes (in use)
I-21.1e-Filing service URL (or explanation / report)https://vero.fi/en/e-file/mytax/
I-21.2Type of e-Filing serviceOnline e-Filing + e-Payments
I-21.3Available for all tax types and customs declarations?Yes
I-21.4Available services for interconnectivity with business information systems?Yes
I-21.5Available pre-populated returns?Yes
I-22Are e-Payment services available?Yes (in use)
I-22.1e-Payment service URL (or explanation / report)https://payment.paytrail.com
I-22.2Type of e-Payment serviceCentralized shared platform
I-22.3Available e-Payment methods?BT + CC + M + Others
I-22.4e-Payment service for government / treasury payments?Yes
I-23Is there a Customs online service portal (single window)?Yes (in use)
I-23.1Customs System service portal URLhttps://asiointi.tulli.fi/asiointipalvelu
I-23.2Available Customs online transactional servicesR + D + P + Other
I-23.3Are citizens/businesses involved in the design of customs online services?Yes
I-23.4Universal accessibility (omnichannel access)?Yes
I-24Is there a Social Insurance/Pension online service portal?Yes (in use)
I-24.1Social Insurance/Pension online service portal URLhttps://www.kela.fi/web/en
I-24.2Available SI / Pension online transactional servicesR + B + P + Other
I-24.3Are citizens involved in the design of SI / Pension services/portal?Yes
I-24.4Does the Gov provide any incentives for citizens to join an insurance scheme?Yes
I-24.5Universal accessibility (omnichannel access)?Yes
I-25Is there a Job portal?Yes (in use)
I-25.1Job portal URLhttps://tyomarkkinatori.fi/en
I-25.2Available online transactional Job portal servicesR + S + A + Other
I-25.3Inclusion of public sector positions in the Job portal?Separate Job Portal for public employees
I-25.4Are citizens/employees involved in the design of services/portal?Yes
I-25.5Universal accessibility (omnichannel access)?Yes

Digital Citizen Engagement Index

KeyIndicatorSolution Details
I-27UN E-Participation Index (EPI)0.9545
I-28Is there an Open Government portal?Yes
I-28.1Open Government portal URLhttps://avoinhallinto.fi/
I-28.2Update frequency of Open Gov portalWeekly / Daily
I-28.3Contents / maturity of Open Gov portalComprehensive data catalog
I-29Is there an Open Data portal?Yes
I-29.1Open Data portal URLhttp://www.avoindata.fi/en
I-29.2Update frequency of Open Data portalQuarterly / Monthly
I-29.3Contents / maturity of Open Data portalComprehensive data catalog
I-29.4Is the portal dynamically updated (via APIs)?Yes (mostly manual)
I-30Are there national platforms that allow citizens to participate in policy decision-making?Yes
I-30.1Citizen participation portal URLhttps://www.otakantaa.fi/fi/
I-30.2Is it possible to submit petitions?Yes (separate portal for petitions)
I-30.2.1If Yes (separate) > URL of the separate portal for submitting petitionshttps://www.kansalaisaloite.fi/fi
I-30.3Can citizens / businesses participate in policy decision-making through this platform?Yes
I-30.4Can citizens / businesses provide anonymous feedback?Yes
I-30.5Universal accessibility (omnichannel access)?Yes
I-30.6Are government's responses to citizens / businesses publicly available?Yes (public published)
I-30.6.1If Yes > Supporting document (report / URL)https://www.demokratia.fi/
I-31Are there government platforms that allow citizens to provide feedback (e.g., complements, complaints, suggestions, info requests) on service delivery?Yes
I-31.1Citizen feedback / GRM portal URLhttps://www.oikeusasiamies.fi/fi/kantelu-oikeusasiamiehelle
I-31.2Does the government make the service standards (e.g., response times and procedures) available to the public?Yes
I-31.3Are these platforms universally accessible or provide support for users with disabilities (e.g., e-services, availability of voice commands)?Yes
I-31.4Is there any advanced technology (e.g., chatbots or AI-enabled discussion forums) used to improve citizen engagement?No
I-31.5Universal accessibility (omnichannel access)?Yes
I-31.6Does the Gov respond to citizen feedback? (how the Gov has updated their services in response to citizen feedback)Yes (internal not published)
I-31.6.1If Yes > Supporting document (report / URL)It is a normal procedure that if the person giving feedback leaves his/her contact information, he/she will be answered. The relevant suggested improvements are put on the backlog and implemented through the agile development mode.
I-32Does the government publish its citizen engagement statistics and performance regularly?No
I-32.1Government response portal URL-
I-32.2Are there standards or indicators to measure the performance of service delivery (and compliance)?No
I-32.3Does the government publish its citizen engagement performance/results?No
I-32.4Any government initiative to improve the representation of vulnerable groups?No

GovTech Enablers Index

KeyIndicatorSolution Details
I-33Is there a government entity focused on GovTech (digital transformation, WoG, online services, etc.)?Yes (Established)
I-33.1Official name of the main GovTech institutionPublic Sector ICT Department (of the MoF)
I-33.2Main GovTech institution URLhttps://vm.fi/en/public-sector-ict
I-33.3Main GovTech institution was established / will be established in (year)2011
I-33.4Type of main GovTech organizationGovernment
I-33.5Institutional responsibility for GovTechMoF / MoE
I-33.6GovTech roles & responsibilities [please select all that apply]Policy / Strategy, eGovernment / eServices, Private Sector / PPP, Digital skills, DT
I-33.7Other relevant GovTech institution linkshttps://dvv.fi/en/digital-and-population-data-services-agency
I-33.8Is there a Coordination Body (SC, Council) leading GovTech initiatives?Yes
I-33.8.1If Yes > Name and/or URL of the coordination bodyhttps://valtioneuvosto.fi/-/10623/ministeriryhma-linjasi-suomen-digikompassista
I-33.9Is there an entity to monitor & report Digital/GovTech spending for the whole government?Yes
I-33.9.1If Yes > Name and/or URL of the public entityhttps://www.tutkihallintoa.fi/valtio/taloustiedot/valtion-ict-menot/
I-33.10Publishing of the GovTech institution's annual progress report (results / spending)?Yes (public published)
I-33.10.1If Yes > Supporting document (report / URL)https://dvv.fi/suunnittelun-ja-seurannan-asiakirjat
I-34Is there a dedicated government entity in charge of data governance or data management?Yes (Established)
I-34.1Name of Data Governance (DG) institutionInformation Management Board
I-34.2Data Governance institution URLhttps://vm.fi/en/information-management-board
I-34.3Data Governance institution was established / will be established in (year)2020
I-34.4Type of Data Governance institutionPart of another institution
I-34.5Data Governance implementation arrangementsHolistic DG approach
I-34.6Is there a Data Governance strategy / policy?Planned / In progress
I-34.6.1If Yes > Supporting document (report / URL)https://vm.fi/en/information-policy-report
I-34.7Publishing of the Data Governance institution's progress report (results/spending)?Yes (public published)
I-34.7.1If Yes > Supporting document (report / URL)https://api.hankeikkuna.fi/asiakirjat/8e9b8e45-f1e9-4b39-8eb2-a7c3b74de39f/25c5ed7c-af49-43e5-93db-52a1cb9cf25c/KIRJE_20220323101522.PDF
I-35Is there a GovTech / Digital Transformation strategy?Yes (old/to be updated)
I-35.1GovTech / digital transformation strategy URL (approved / drafted)https://valtioneuvosto.fi/-/10623/ministeriryhma-linjasi-suomen-digikompassista
I-35.2GovTech strategy was approved / will be approved in (year)2022
I-36Is there a whole-of-government approach to public sector digital transformation?Yes (Institutionalized)
I-36.1Whole of Government (WoG) > Relevant policy/strategy URLhttps://valtioneuvosto.fi/-/10623/ministeriryhma-linjasi-suomen-digikompassista
I-36.2Is there a Ministry / Dept leading the public sector digital transformation / cultural change / WoG approach?Yes
I-36.2.1If Yes > Name and/or URL of the relevant public entityhttps://vm.fi/en/frontpage
I-36.3Is there a cross government forum where strategic WoG topics (digital, data, technology, capacity) can be addressed by senior digital officials across government?Yes
I-36.3.1If Yes > Name and/or URL of the relevant platform/forum / entityhttps://vm.fi/en/ministerial-working-group-on-developing-the-digital-transformation-the-data-economy-and-public-administration
I-36.4Publishing of the progress in WoG approach / digital transformation (results, spending)?Yes (internal not published)
I-36.4.1If Yes > Supporting document (report / URL)The Digital Compass is not yet finally approved (its under public consultation). Yet, once approved, the progress and the impacts of the Digital Compass will be reported regularly the Ministerial Working Group.
I-37Are there RTI Laws to make data/info available to the public online or digitally?Yes (Effective)
I-37.1Right to Information (RTI) Law URLhttps://www.finlex.fi/fi/laki/kaannokset/1999/en19990621_20150907.pdf
I-37.2RTI Law was approved / will be approved in (year)1951
I-37.3Is there an entity monitoring implementation/compliance?Yes
I-37.4Publishing of the progress in implementing RTI laws (RTI requests received, granted, etc.)?No
I-37.4.1If Yes > Supporting document (report / URL)-
I-38Is there a Data Protection / Privacy law?Yes (Effective)
I-38.1Official title of the Data Protection / Privacy Law1. GDPR, 2. Data Protection Act, 3. Act on the Processing of Personal Data in Criminal Matters and in Connection with Maintaining National Security and 4. several special laws
I-38.2Data Protection / Privacy Law URLhttps://eur-lex.europa.eu/eli/reg/2016/679/oj
I-38.3Data Protection / Privacy Law was approved / will be approved in (year)1987
I-38.4Is there an entity monitoring implementation/compliance?Yes
I-38.5Publishing of the data protection/privacy complaints and feedback?Yes (public published)
I-38.5.1If Yes > Supporting document (report / URL)https://tietosuoja.fi/en/home
I-39Is there a Data Protection Authority?Yes
I-39.1Name of the Data Protection AuthorityOffice of the data protection ombudsman
I-39.2Data Protection Authority URLhttps://tietosuoja.fi/en/home
I-39.3Data Protection Authority was established / will be established in (year)1987
I-39.4Publishing of the Data Protection Authority performance/results?Yes (public published)
I-39.4.1If Yes > Supporting document (report / URL)https://tietosuoja.fi/en/home
I-40Is there a national ID (or similar foundational ID) system?Yes
I-41Are records in the national ID system stored in a digitized (electronic) format?Yes
I-42Is there a digital signature regulation and PKI to support service delivery?Regulation and Infrastructure in place. Not used yet/in progress
I-42.1Digital Signature URLhttps://eur-lex.europa.eu/legal-content/EN/TXT/
I-42.2Digital Signature was launched / will be launched in (year)2006
I-42.3Use of Digital Signature in public sector?Both back- and front-office transactions
I-42.4Is Digital Signature linked with Digital ID/Mobile devices?Yes
I-42.5Which entities provide Digital Signature services?Both government and commercial entities
I-42.6Publishing of the Digital Signature issuance/utilization?Yes (public published)
I-42.6.1If Yes > Supporting document (report / URL)https://dvv.fi/en/about-certificates
I-43ITU Global Cybersecurity Index (GCI)0.957780265767705
I-44UN Human Capital Index (HCI)0.964
I-45Is there a government strategy / program to improve digital skills in the public sector?No
I-45.1Title of Digital Skills (DS) strategy-
I-45.2Digital Skills strategy URL-
I-45.3Digital Skills strategy was approved / will be approved in (year)-
I-45.4Focus areas of the DS strategyUnknown
I-45.5Is there a DS program?No
I-45.5.1If Yes > Type of primary DS program(s)Unknown
I-45.5.2If Yes > DS program URL-
I-45.5.3If Yes > DS program mandatory for new public employees?Unknown
I-45.6Are there digital skills programs offered by governments for citizens/schools?No
I-45.7Publishing of the results/progress in DS programs?No
I-45.7.1If Yes > Supporting document (report / URL)-
I-46Is there a strategy and/or program to improve public sector innovation?Yes (Only strategy or program)
I-46.1Title of Public Sector Innovation strategyThe National Roadmap for Research, Development and Innovation
I-46.2PSI strategy URLhttps://okm.fi/en/rdi-roadmap
I-46.3PSI strategy was approved / will be approved in (year)2020
I-46.4Is there a PSI program?Yes
I-46.4.1If Yes > Type of primary PSI program(s)Public sector program
I-46.4.2If Yes > PSI program URLhttps://okm.fi/tki-tiekartta
I-46.4.3If Yes > PSI program mandatory for new public employees?Unknown
I-46.5Publishing of the results/progress in PSI programs?No
I-46.5.1If Yes > Supporting document (report / URL)-
I-47Is there a government entity focused on public sector innovation?Yes (Established)
I-47.1Name of the PSI institutionThe Ministry of Finance's Public Governance Department
I-47.2PSI institution URLhttps://vm.fi/en/public-sector-innovations
I-47.3PSI institution was established / will be established in (year)2019
I-47.4Focus areas of PSI institution (Innovation Lab)PS Innovation
I-47.5Is there any collaboration on PSI with the private sector?Yes
I-47.5.1If Yes > Is there any financial support/incentive for private GovTech entitiesNo
I-47.6Publishing the PSI institution annual performance/results?No
I-47.6.1If Yes > Supporting document (report / URL)-
I-48Is there a government policy to support GovTech startups and private sector investments?Yes
I-48.1National policy/strategy to support GovTech startups/investments (SMEs)Business Finland Funding
I-48.2National policy/strategy URLhttps://www.businessfinland.fi/en/for-finnish-customers/services/funding
I-48.3National policy/strategy was approved / will be approved in (year)2022
I-48.4Does the Government provide financing to startups/SMEs for innovation?No
I-48.5Capacity of Government to deliver online services via PPPsNo PPP for online services
I-48.6Is there a procurement policy aimed at prioritizing bids from startups/SMEs? (e.g., having a quota for SMEs)No
I-48.6.1If Yes > Supporting document (report / URL)-
I-48.7Publishing of the results/progress in supporting startups/SMEs for innovation?No
Scroll to Top