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Barbados (BRB)

Region: Americas
GovTech Data Year: 2022
C
GovTech Maturity Index
Medium
GovTech Maturity Index (GTMI)
C
Medium
The simple average of the normalized scores of four components for the country.
Core Government Systems Index (17 indicators) captures the key aspects of a whole-of-government approach.
0.35
Public Service Delivery Index (9 indicators) presents the state of online portals, e-filing services, e-payment capabilities and more.
0.39
Digital Citizen Engagement Index (6 indicators) measures aspects of public participation platforms, citizen feedback, and open gov/data portals.
0.68
GovTech Enablers Index (16 indicators) captures strategy, institutions, and regulations, as well as digital skills and innovation programs.
0.04

Core Government Systems

KeyIndicatorSolution Details
I-1Is there a shared cloud platform available for all government entities?No
I-1.1Name of the Government Cloud platform-
I-1.2Cloud platform / strategy URL-
I-1.3Government Cloud was launched / will be launched in (year)-
I-1.4Type of cloud platform establishedUnknown
I-1.5Official name of the entity operating the Government Cloud platform-
I-1.6Government Cloud data hosting policy?No policy / Unknown
I-1.6.1If there is a cloud hosting policy > Supporting document (report / URL)-
I-1.7Cloud services providedUnknown
I-1.8Is there one shared Government Cloud platform or several?Unknown
I-1.9Monitoring & publishing of cloud usage, security, savings, etc.?No
I-1.9.1If Yes > Supporting document (report / URL)-
I-2Is there a government enterprise architecture framework?No
I-2.1Name of the GEA framework-
I-2.2GEA framework / draft URL-
I-2.3GEA was introduced / will be introduced in (year)-
I-2.4GEA operational statusUnknown
I-2.5GEA scope > Is there a shared GEA?Unknown
I-2.6Which entity is maintaining/extending GEA?Unknown
I-2.7Which entity is monitoring compliance with GEA?Unknown
I-2.8Monitoring & publishing of GEA usage, compliance, benefits, etc.?No
I-2.8.1If Yes > Supporting document (report / URL)-
I-3Is there a government interoperability framework?No
I-3.1Title of the GIF report-
I-3.2GIF report / draft URL-
I-3.3GIF was introduced / will be introduced in (year)-
I-3.4GIF operational statusUnknown
I-3.5GIF scope > Is there a shared GIF?Unknown
I-3.6Is there a data quality framework?No
I-3.7Is there a system to monitor the 'uptime' of government information systems?No
I-3.8Is there guidance for replacing legacy government information systems?No
I-3.9Monitoring & publishing of GIF usage, compliance, benefits?No
I-3.9.1If Yes > Supporting document (report / URL)-
I-4Is there a government service bus platform?No
I-4.1Name of the Government Service Bus platform-
I-4.2GSB platform URL-
I-4.3GSB platform was launched / will be launched in (year)-
I-4.4GSB operational statusUnknown
I-4.5GSB scope > Is there a shared GSB platform?Unknown
I-4.6Monitoring & publishing of GSB usage, security, savings?No
I-4.6.1If Yes > Supporting document (report / URL)-
I-5Is there an operational FMIS in place to support core PFM functions?Yes (in use)
I-5.1Official name of Finance Ministry / Department operating FMISMinistry of Finance and Economic Affairs
I-5.2Finance Ministry / Department home page URLhttps://www.gov.bb/Ministries/finance-economic-affairs
I-5.3Name of the FMIS platformFMIS - Financial Management Information System
I-5.4FMIS platform URLhttps://treasury.gov.bb/content/about-information-support-unit-isu
I-5.5FMIS was launched / will be launched in (year)1999
I-5.6FMIS functional capabilitiesT + Budget (preparation)
I-5.7Scope of FMIS (coverage of budgets)Central gov
I-5.8Type of FMIS softwareCommercial/COTS Software
I-5.9Name of FMIS software package: If custom software > Please enter LDSW (Locally Developed Software) If commercial package > Please enter the name of Commercial-off-the-shelf (COTS) package If hybrid > Please enter LDSW + COTS package nameSmartStream
I-5.10Is there a unified budget classification/chart of accounts?Yes (Central government only)
I-5.11Does FMIS capture expenses linked to the SDGs and other strategic goals?No
I-5.12Does FMIS capture non-financial data (KPIs) on programs/projects?No
I-5.13Does FMIS exchange data with other systems?Yes (via separate interfaces)
I-5.14Governance of FMIS operations (compliance, security, audit trails, etc.)?No
I-5.14.1If Yes > Supporting document (report / URL)-
I-6Is there a TSA supported by FMIS to automate payments and bank reconciliation?Implementation in progress
I-6.1Treasury home page URLhttp://www.treasury.gov.bb/
I-6.2Treasury was established / will be established in (year)1966
I-6.3TSA regulation / introduction website URLhttps://www.barbadosparliament.com/uploads/document/ad5eeb2c55bfaed52c77c1137a8b6f50.pdf
I-6.4TSA was launched / will be launched in (year)2007
I-6.5Scope of TSA operationsExtensively used by all MDAs
I-6.6Type of electronic payment systems in placeBoth RTGS & FPS/ACH
I-6.7Is there a TSA interface linking FMIS with the Central Bank systems?No
I-6.8Governance of TSA operations (compliance, security, audit trails, etc.)?No
I-6.8.1If Yes > Supporting document (report / URL)-
I-7Is there a Tax Management Information System in place?Yes (in use)
I-7.1Tax Administration home page URLhttps://bra.gov.bb/
I-7.2Tax Administration was established / will be established in (year)2014
I-7.3Name of the TMIS platformTax Administration Management Information System - TAMIS
I-7.4TMIS platform URLhttps://tamis.bra.gov.bb/
I-7.5TMIS was launched / will be launched in (year)2018
I-7.6Type of TMIS softwareCommercial/COTS Software
I-7.7Does TMIS exchange data with other systems?Yes (via separate interfaces)
I-7.8Governance of TMIS operations (compliance, security, audit trails, etc.)?No
I-7.8.1If Yes > Supporting document (report / URL)-
I-8Is there a Customs Management Information System in place?Yes (in use)
I-8.1Customs Administration home page URLhttps://www.gov.bb/Departments/customs
I-8.2Customs Administration was established / will be established in (year)1997
I-8.3Name of the CMISASYCUDA World - Automated SYstem for CUstoms DAta
I-8.4CMIS platform URLhttps://asycuda.customs.gov.bb/index.jsf
I-8.5CMIS was launched / will be launched in (year)2007
I-8.6Type of CMIS softwareCommercial/COTS Software
I-8.7Customs and Tax administrations merged?No
I-8.8Does CMIS exchange data with other systems?Yes (via separate interfaces) 2= Yes (via Government Service Bus)
I-8.9Governance of CMIS operations (compliance, security, audit trails, etc.)?No
I-8.9.1If Yes > Supporting document (report / URL)-
I-9Is there a Human Resources Management Information System with self-service portal?Yes (in use)
I-9.1Name of the HRMIS platform (public sector)SmartStream - Human Resources Management Information System
I-9.2HRMIS platform URLhttps://treasury.gov.bb/content/about-information-support-unit-isu
I-9.3HRMIS was launched / will be launched in (year)1999
I-9.4Type of HRMIS softwareCommercial/COTS Software
I-9.5HRMIS topologyConnected
I-9.6Is there a HRMIS self-service portal for employees and managers?No
I-9.7Does HRMIS exchange data with other systems?Yes (via separate interfaces)
I-9.8Does HRMIS use national ID as primary or secondary identifier?No
I-9.9Governance of HRMIS operations (registers, security, audit trails, etc.)?No
I-9.9.1If Yes > Supporting document (report / URL)-
I-10Is there a Payroll System (MIS) linked with HRMIS?Yes (in use)
I-10.1Name of the Payroll System (public sector)SmartStream - Human Resources Management Information System
I-10.2Payroll System (MIS) URLhttp://www.reform.gov.bb/page/public
I-10.3Payroll System was launched / will be launched in (year)1999
I-10.4Type of Payroll System softwareCommercial/COTS Software
I-10.5Payroll System topologyConnected
I-10.6Governance of Payroll System operations (registers, security, audit trails, etc.)?No
I-10.6.1If Yes > Supporting document (report / URL)-
I-11Is there a Social Insurance system (non-health) providing pensions (including public sector) and other SI programs?Yes (in use)
I-11.1Official name of the main public entity operating SI / Pension program(s)National Insurance and Social Security
I-11.2Main SI / Pension entity's home page URLhttps://www.nis.gov.bb/
I-11.3Main SI / Pension entity was established / will be established in (year)1970
I-11.4Name of the primary SI / Pension system (MIS) solutionNational Insurance Scheme Online Portal
I-11.5Primary SI / Pension MIS platform URLhttps://portal.bginis.gov.bb/irj/portal
I-11.6Primary SI / Pension MIS was launched / will be launched in (year)2018
I-11.7Status of public sector SI / Pension MIS platformPrimary pension MIS is used for public employees as well
I-11.8Type of primary SI / Pension MIS platformHybrid (Custom + COTS)
I-11.9Is primary SI / Pension MIS exchanging data with other systems?Yes (via separate interfaces)
I-11.10Does the primary SI / Pension MIS use national ID as primary or secondary identifier?Yes
I-11.11Are all SI / Pension beneficiary records fully digitized?Fully digitized
I-11.12Share of all SI / Pension benefit payments deposited digitally to individual bank accounts of beneficiaries (percentage)1
I-11.13Are all active insured public employee records fully digitized?Fully digitized
I-11.13.1If Digitized > In what year was digitization introduced for the contribution records? (year)-
I-11.14Can a contribution report and payment be submitted online?Yes
I-11.15Governance of SI / Pension MIS operations (registers, security, audit trails, etc.)?No
I-11.15.1If Yes > Supporting document (report / URL)-
I-12Is there an e-Procurement portal?Yes (in use)
I-12.1Name of eProcurement PortalPROACTIS
I-12.2e-Procurement Portal URLhttps://www.gov.bb/Government/tenders
I-12.3e-Procurement Portal was launched / will be launched in (year)2016
I-12.4e-Procurement Portal capabilitiesOnline Tendering + Contracts
I-12.5e-Procurement data published in line with OCDS?No
I-12.6Does eProcurement Portal exchange data with other systems?No
I-12.7Any innovative approach in e-Procurement?-
I-12.8Governance of eProcurement operations (registers, security, audit trails, etc.)?No
I-12.8.1If Yes > Supporting document (report / URL)-
I-13Is there a Debt Management System (DMS) in place? (foreign and domestic debt)Yes (in use)
I-13.1Official name of Debt Management System (DMS) operatorCentral Bank
I-13.2DMS platform / operator home page URLhttp://www.centralbank.org.bb/
I-13.3DMS platform was launched / will be launched in (year)1992
I-13.4Type of DMS softwareCommercial/COTS Software
I-13.5Abbreviation of DMS software solutionCS-DRMS
I-14Is there a Public Investment Management System (PIMS) in place?No
I-14.1Name of PIMS solution (information system)-
I-14.2PIMS platform URL-
I-14.3PIMS was launched / will be launched in (year)-
I-14.4Type of PIMS softwareUnknown
I-14.5PIMS functional capabilitiesUnknown
I-14.6Does PIMS exchange data with other systems?No
I-14.7Publishing of PIMS project database, results?No
I-14.7.1If Yes > Supporting document (report / URL)-
I-15Is there a government Open Source Software policy/action plan for public sector?No
I-15.1OSS policy URL-
I-15.2OSS policy was approved / will be approved in (year)-
I-15.3Is there an entity taking decisions on adopting/procuring an OSS solution?Unknown
I-15.4What is the level of adoption of OSS policy?Unknown
I-15.4.1If adopted > Supporting document (report / URL)-
I-16UN Telecommunication Infrastructure Index (TII)0.7318
I-17Does government have a national strategy on disruptive / innovative technologies?No
I-17.1Title of the latest Disruptive Technology (DT) strategy document-
I-17.2DT strategy URL-
I-17.3DT strategy was approved / will be approved in (year)-
I-17.4DT strategy focus area(s) [please select all that apply]-
I-17.5Is there a ministry/department responsible for implementing the DT strategy?No
I-17.5.1If Yes > Official name (and URL) of the responsible entity-
I-17.6Does the DT strategy have committed funding?No
I-17.7Publishing of use cases on DT applications?No

Public Service Delivery Index

KeyIndicatorSolution Details
I-18UN Online Service Index (OSI)0.5388
I-19Is there an online public service portal? (also called "One-Stop Shop" or similar)1
I-19.1Online service (e-Service) portal URLhttps://www.gov.bb
I-19.2Are citizens / businesses involved in the design of e-Services (user-centric design)?No
I-19.3Universal accessibility (omnichannel access)?No
I-19.4Has the government released any mobile app for the citizens' access to public services?No
I-19.5Can residents start a business through online service portal?No
I-19.6Can individuals establish an e-residency through online service portal?No
I-19.7Publishing of online service delivery performance/user experience?No
I-19.7.1If Yes > Supporting document (report / URL)-
I-20Is there a Tax online service portal?Yes (in use)
I-20.1Tax System service portal URLhttps://tamis.bra.gov.bb/
I-20.2Available Tax online transactional servicesR + F + Payment
I-20.3Electronic InvoicingPartially implemented
I-20.4Are citizens/businesses involved in the design of tax online services?No
I-20.5Universal accessibility (omnichannel access)?No
I-21Is e-Filing available for tax and/or customs declarations?Yes (in use)
I-21.1e-Filing service URL (or explanation / report)https://tamis.bra.gov.bb/
I-21.2Type of e-Filing serviceOnline e-Filing + e-Payments
I-21.3Available for all tax types and customs declarations?Yes
I-21.4Available services for interconnectivity with business information systems?Yes
I-21.5Available pre-populated returns?Yes
I-22Are e-Payment services available?Yes (in use)
I-22.1e-Payment service URL (or explanation / report)https://www.gov.bb/General/ezpay
I-22.2Type of e-Payment serviceCentralized shared platform
I-22.3Available e-Payment methods?BT + CC + M + Others
I-22.4e-Payment service for government / treasury payments?Yes
I-23Is there a Customs online service portal (single window)?Yes (in use)
I-23.1Customs System service portal URLhttps://asycuda.customs.gov.bb/index.jsf
I-23.2Available Customs online transactional servicesR + D + P + Other
I-23.3Are citizens/businesses involved in the design of customs online services?Yes
I-23.4Universal accessibility (omnichannel access)?Yes
I-24Is there a Social Insurance/Pension online service portal?Yes (in use)
I-24.1Social Insurance/Pension online service portal URLhttps://portal.bginis.gov.bb/irj/portal
I-24.2Available SI / Pension online transactional servicesR + B + Payments
I-24.3Are citizens involved in the design of SI / Pension services/portal?No
I-24.4Does the Gov provide any incentives for citizens to join an insurance scheme?No
I-24.5Universal accessibility (omnichannel access)?Yes
I-25Is there a Job portal?No
I-25.1Job portal URL-
I-25.2Available online transactional Job portal servicesUnknown
I-25.3Inclusion of public sector positions in the Job portal?Unknown
I-25.4Are citizens/employees involved in the design of services/portal?No
I-25.5Universal accessibility (omnichannel access)?No

Digital Citizen Engagement Index

KeyIndicatorSolution Details
I-27UN E-Participation Index (EPI)0.3977
I-28Is there an Open Government portal?No
I-28.1Open Government portal URL-
I-28.2Update frequency of Open Gov portalUnknown
I-28.3Contents / maturity of Open Gov portalUnknown
I-29Is there an Open Data portal?No
I-29.1Open Data portal URL-
I-29.2Update frequency of Open Data portalUnknown
I-29.3Contents / maturity of Open Data portalUnknown
I-29.4Is the portal dynamically updated (via APIs)?Unknown
I-30Are there national platforms that allow citizens to participate in policy decision-making?No
I-30.1Citizen participation portal URL-
I-30.2Is it possible to submit petitions?No
I-30.2.1If Yes (separate) > URL of the separate portal for submitting petitions-
I-30.3Can citizens / businesses participate in policy decision-making through this platform?No
I-30.4Can citizens / businesses provide anonymous feedback?No
I-30.5Universal accessibility (omnichannel access)?No
I-30.6Are government's responses to citizens / businesses publicly available?No
I-30.6.1If Yes > Supporting document (report / URL)-
I-31Are there government platforms that allow citizens to provide feedback (e.g., complements, complaints, suggestions, info requests) on service delivery?No
I-31.1Citizen feedback / GRM portal URL-
I-31.2Does the government make the service standards (e.g., response times and procedures) available to the public?No
I-31.3Are these platforms universally accessible or provide support for users with disabilities (e.g., e-services, availability of voice commands)?No
I-31.4Is there any advanced technology (e.g., chatbots or AI-enabled discussion forums) used to improve citizen engagement?No
I-31.5Universal accessibility (omnichannel access)?No
I-31.6Does the Gov respond to citizen feedback? (how the Gov has updated their services in response to citizen feedback)No
I-31.6.1If Yes > Supporting document (report / URL)-
I-32Does the government publish its citizen engagement statistics and performance regularly?No
I-32.1Government response portal URL-
I-32.2Are there standards or indicators to measure the performance of service delivery (and compliance)?No
I-32.3Does the government publish its citizen engagement performance/results?No
I-32.4Any government initiative to improve the representation of vulnerable groups?No

GovTech Enablers Index

KeyIndicatorSolution Details
I-33Is there a government entity focused on GovTech (digital transformation, WoG, online services, etc.)?Yes (Established)
I-33.1Official name of the main GovTech institutionMinistry of Industry, Innovation, Science and Technology (MIST)
I-33.2Main GovTech institution URLhttps://www.gov.bb/Ministries/innovation-science-smart-technology
I-33.3Main GovTech institution was established / will be established in (year)2013
I-33.4Type of main GovTech organizationGovernment
I-33.5Institutional responsibility for GovTechMoICT
I-33.6GovTech roles & responsibilities [please select all that apply]Policy / Strategy, eGovernment / eServices, Innovation
I-33.7Other relevant GovTech institution links-
I-33.8Is there a Coordination Body (SC, Council) leading GovTech initiatives?No
I-33.8.1If Yes > Name and/or URL of the coordination body-
I-33.9Is there an entity to monitor & report Digital/GovTech spending for the whole government?No
I-33.9.1If Yes > Name and/or URL of the public entity-
I-33.10Publishing of the GovTech institution's annual progress report (results / spending)?No
I-33.10.1If Yes > Supporting document (report / URL)-
I-34Is there a dedicated government entity in charge of data governance or data management?No
I-34.1Name of Data Governance (DG) institution-
I-34.2Data Governance institution URL-
I-34.3Data Governance institution was established / will be established in (year)-
I-34.4Type of Data Governance institutionUnknown
I-34.5Data Governance implementation arrangementsUnknown
I-34.6Is there a Data Governance strategy / policy?No
I-34.6.1If Yes > Supporting document (report / URL)-
I-34.7Publishing of the Data Governance institution's progress report (results/spending)?No
I-34.7.1If Yes > Supporting document (report / URL)-
I-35Is there a GovTech / Digital Transformation strategy?Yes (old/to be updated)
I-35.1GovTech / digital transformation strategy URL (approved / drafted)http://www.caribbeanelections.com/eDocs/strategy/bb_strategy/bb_National_ICT_Strategic_Plan_Final_2010.pdf
I-35.2GovTech strategy was approved / will be approved in (year)2010
I-36Is there a whole-of-government approach to public sector digital transformation?No
I-36.1Whole of Government (WoG) > Relevant policy/strategy URL-
I-36.2Is there a Ministry / Dept leading the public sector digital transformation / cultural change / WoG approach?No
I-36.2.1If Yes > Name and/or URL of the relevant public entity-
I-36.3Is there a cross government forum where strategic WoG topics (digital, data, technology, capacity) can be addressed by senior digital officials across government?No
I-36.3.1If Yes > Name and/or URL of the relevant platform/forum / entity-
I-36.4Publishing of the progress in WoG approach / digital transformation (results, spending)?No
I-36.4.1If Yes > Supporting document (report / URL)-
I-37Are there RTI Laws to make data/info available to the public online or digitally?Draft / Consultations in progress
I-37.1Right to Information (RTI) Law URLhttp://www.oas.org/dil/the_constitution_of_barbados.pdf
I-37.2RTI Law was approved / will be approved in (year)-
I-37.3Is there an entity monitoring implementation/compliance?No
I-37.4Publishing of the progress in implementing RTI laws (RTI requests received, granted, etc.)?No
I-37.4.1If Yes > Supporting document (report / URL)-
I-38Is there a Data Protection / Privacy law?Yes (Effective)
I-38.1Official title of the Data Protection / Privacy LawData Protection Bill 2005 (in English)
I-38.2Data Protection / Privacy Law URLhttps://www.barbadosparliament.com/bills/details/396
I-38.3Data Protection / Privacy Law was approved / will be approved in (year)2019
I-38.4Is there an entity monitoring implementation/compliance?No
I-38.5Publishing of the data protection/privacy complaints and feedback?No
I-38.5.1If Yes > Supporting document (report / URL)-
I-39Is there a Data Protection Authority?Not established yet (visible in law)
I-39.1Name of the Data Protection AuthorityThe Data Protection Commissioner (not established yet)
I-39.2Data Protection Authority URL-
I-39.3Data Protection Authority was established / will be established in (year)-
I-39.4Publishing of the Data Protection Authority performance/results?No
I-39.4.1If Yes > Supporting document (report / URL)-
I-40Is there a national ID (or similar foundational ID) system?Yes
I-41Are records in the national ID system stored in a digitized (electronic) format?Yes
I-42Is there a digital signature regulation and PKI to support service delivery?1
I-42.1Digital Signature URLhttp://barbadosparliament-laws.com/en/showdoc/cs/308B
I-42.2Digital Signature was launched / will be launched in (year)2001
I-42.3Use of Digital Signature in public sector?Unknown
I-42.4Is Digital Signature linked with Digital ID/Mobile devices?No
I-42.5Which entities provide Digital Signature services?Unknown
I-42.6Publishing of the Digital Signature issuance/utilization?No
I-42.6.1If Yes > Supporting document (report / URL)-
I-43ITU Global Cybersecurity Index (GCI)0.168940203205179
I-44UN Human Capital Index (HCI)0.8645
I-45Is there a government strategy / program to improve digital skills in the public sector?No
I-45.1Title of Digital Skills (DS) strategy-
I-45.2Digital Skills strategy URL-
I-45.3Digital Skills strategy was approved / will be approved in (year)-
I-45.4Focus areas of the DS strategyUnknown
I-45.5Is there a DS program?No
I-45.5.1If Yes > Type of primary DS program(s)Unknown
I-45.5.2If Yes > DS program URL-
I-45.5.3If Yes > DS program mandatory for new public employees?Unknown
I-45.6Are there digital skills programs offered by governments for citizens/schools?No
I-45.7Publishing of the results/progress in DS programs?No
I-45.7.1If Yes > Supporting document (report / URL)-
I-46Is there a strategy and/or program to improve public sector innovation?No
I-46.1Title of Public Sector Innovation strategy-
I-46.2PSI strategy URL-
I-46.3PSI strategy was approved / will be approved in (year)-
I-46.4Is there a PSI program?No
I-46.4.1If Yes > Type of primary PSI program(s)Unknown
I-46.4.2If Yes > PSI program URL-
I-46.4.3If Yes > PSI program mandatory for new public employees?Unknown
I-46.5Publishing of the results/progress in PSI programs?No
I-46.5.1If Yes > Supporting document (report / URL)-
I-47Is there a government entity focused on public sector innovation?Yes (Established)
I-47.1Name of the PSI institutionMinistry of Industry, Innovation, Science and Technology (MIST)
I-47.2PSI institution URLhttps://www.gov.bb/Ministries/innovation-science-smart-technology
I-47.3PSI institution was established / will be established in (year)2020
I-47.4Focus areas of PSI institution (Innovation Lab)Unknown
I-47.5Is there any collaboration on PSI with the private sector?No
I-47.5.1If Yes > Is there any financial support/incentive for private GovTech entitiesNo
I-47.6Publishing the PSI institution annual performance/results?No
I-47.6.1If Yes > Supporting document (report / URL)-
I-48Is there a government policy to support GovTech startups and private sector investments?No
I-48.1National policy/strategy to support GovTech startups/investments (SMEs)-
I-48.2National policy/strategy URL-
I-48.3National policy/strategy was approved / will be approved in (year)-
I-48.4Does the Government provide financing to startups/SMEs for innovation?No
I-48.5Capacity of Government to deliver online services via PPPsNo PPP for online services
I-48.6Is there a procurement policy aimed at prioritizing bids from startups/SMEs? (e.g., having a quota for SMEs)No
I-48.6.1If Yes > Supporting document (report / URL)-
I-48.7Publishing of the results/progress in supporting startups/SMEs for innovation?No
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